Announcement
SALE - 10% OFF OF $50
❤️🧡💛💚💙💜
Hello Mi Gente!
Here are some up coming Colors and Sets that will be releasing in the near future!
Some name changes on the new sets being released:
SPACE EXPLORER VOL #3 - Two More weeks
TERRA ROSA COLLECTION - One more Week
TROPICAL SUNSET : Released****
90’S GRUNGE : Released****
SAMPLE DOT CARD RELEASE:
Year of the Dragon - TBA currently in production
Regular Phantoms- TBA currently in production
Dust Collection - TBA currently in production
kuromi
chrome glitters
****
SHOP INFO UPDATE: Due to Etsy's Buyer Protection Program any orders totaling over $250 will require purchasing Insurance which is located in the shop as a listing. This is to ensure if anything happens your order is totally covered to protect you and Hydracolour.
International Orders May take up to 30 days or longer to be in transit, once it leaves the United States Please Understand that our Unites States Postal System may or may not update once it arrives in your Country.
Check on your local parcel carriers to make sure you get your delivery.
*When placing an order, please be sure to use translated English font to avoid delays. Our shipping system does not recognize foreign character font, which causes a hold in printing your order.
We will need a translated address or alternate ship to address for the order to print properly
I am NOT responsible for lost packages in the mail. Why?
Because once packages leave my hands it is the United States Postal Service property. I may help you as much as I can but I can't predict nor can I know what they do with the packages. If for any reason you have a question about your order once it is shipped. Call your local Post Office with the tracking number (provided in your invoice) and they can help you locate your package. Thank you.
PRICES ARE SUBJECT TO CHANGE, AS SUPPLIES INCREASE FROM OUR SUPPLIERS WE WILL HAVE TO INCREASE OUR PRICES AS WELL.
IF YOU HAVE ANY QUESTIONS REGAURDING THESE CHANCES PLEASE CONTACT ME VIA MESSAGE.
THANK YOU
Canceling a custom order 10% restocking fee
Be sure to follow us on Instagram @hydracolour for shop updates, giveaways and special sales.
Check out our shops FAQ's
Reviews
-
-
-
Alexiel on Apr 11, 2024
5 out of 5 starsVery very fast shipping ...the colors are so greaaaaaaaaaaaaaaaaaaaaaaaaaaaaaat ! thank you thank you thank you so much !
-
-
Patricia on Apr 29, 2024
5 out of 5 starsI ordered the extra large to keep a lot of pans (of all sizes) in. Easy access so I’ll be using more of my watercolors. Palettes and tubes all over the place…not any more!!! :) Thanks for reading my review.
-
Patricia on Apr 29, 2024
5 out of 5 starsI love these tins!!! A solution to Kuretake Gansai Tambi large pans. :) I put magnets on the back of the pans and they are not going anywhere. I’m grabbing my other paints and organizing those too. Great shop to work with. I’ll be ordering paints from this shop in the near future. Thanks for reading my review.
-
Reesa on Apr 29, 2024
5 out of 5 starsBeautiful colours, fast shipping. Very happy with my purchase!
-
Katrina on Apr 26, 2024
5 out of 5 starsGreat item. Exactly what I was looking for. A simple empty palette that holds way more than the standard black 48 pan palettes do.
-
-
Jasmin on Apr 24, 2024
5 out of 5 starsGorgeous colour! Probably my favourite in this order Always happy with this shop, my entire order arrived in good time, beautifully packaged and with a little unexpected extra - thank you!
About HydraColour
With our colors we give you the tools to let your imagination run wild -Hydracolour-
Shop members
-
Elena
Owner, Maker
Hello Watercolor Family! My name is Elena! I am 35 single parent to a beautiful teenager who loves art just as much as her mama! I have been making handmade watercolor paint since 2016 Hydracolour opened in 2017
-
Nana
Designer
The Designer behind the Watercolor Towels and also our brand new Brush Rolls.
-
Mike
Assistant, Maker, Shipper
Hello My name is Michael I am Mr. Hydracolour and help with occasional tasks like first fills and second fills, I clean half pans when Elena has finished pillow topping them and help Order shop supplies.
Production partners
-
Nana
Tampa, FL
Sewing Magician
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Care instructions
When using watercolor in palettes please allow wet half pans to dry after use.
All paints are subject to eventual spoilage once opened and exposed to air and other contaminants. Most spoilage is a result of cross-contamination from common sources such as air, water, people, brushes and other utensils. Proper storage and usage will reduce potential sources of contamination and extend the life of your paint.
Paint products can become contaminated with bacteria or mold, which can lead to a strong.
Why are the half pans different prices?
Prices are determined by the pigment in the pan. Each pigment purchased to make each watercolor vary in prices.
Magnets
Over time magnets will come off the bottom of the half pan, especially when taking them out and and putting them into the tin too many times. If that happens please message me and I can give you the name of the adhesive that is used to secure the magnets on.
Activating your Watercolor
I recommend dropping several drops of water onto the Pillow topped Half Pan, then wait for a couple of minutes until the pigments are being dissolved. Then mix well with a brush until the color reaches a thick creamy consistency. You can add more or less water to your half pan to get the desired consistency that YOU like. More water will make the color more transparent and less water will make the color opaque when applying to your paper.
The color then can be used directly with a brush or applied to both sides of the your nib for calligraphy.
LOST PACKAGE/NOT DELIVERED
I am NOT responsible for lost packages in the mail. Why?
Because once packages leave my hands it is the United States Postal Service property. I may help you as much as I can but I can't predict nor can I know what they do with the packages. If for any reason you have a question about your order once it is shipped. Call your local Post Office with the tracking number (provided in your invoice) and they can help you locate your package. Thank you.
Air Pockets and Bubbles
A little information on air pockets and bubbles
When manufacturing handmade watercolors on a glass slab moving pigment and binder around will infuse air into the batch of paint and it is quite common and unavoidable to totally get rid of these bubbles.
These bubbles so not effect the quality of these watercolor what so ever.
And because we pillow top our half pans your getting extra paint in your half pan which will compensate if you happen to receive a watercolor with some bubbles or air pockets inside. if you receive a larger then usual bubble or cavity please contact me, leaving a review on the air pocket or bubble isnt the best way of contact. I strive to make each and every one of my customers happy.
Insurance
INSURANCE LISTING IS VERY IMPORTANT RIGHT NOW ESPECIALLY FOR INTERNATIONAL PACKAGES PLEASE UNDERSTAND THAT BECAUSE OF THE COVID SITUATION AIR LINES ARE BEING CANCELLED LEFT AND RIGHT AND MAIL IS GETTING LOST IN TRANSIT SO IF YOU WANT TO PROTECT SOMETHING YOU PAID FOR PLEASE PLEASE ADD INSURANCE TO YOUR INTERNATIONAL ORDER
My international order hasn’t shipped yet. Why is it being delayed?
When placing an order, please be sure to use translated English font to avoid delays. Our shipping system does not recognize foreign character font, which causes a hold in printing your order.
We will need a translated address or alternate ship to address for the order to print properly
Why is my international package being returned?
International orders may end up being returned for various reasons including: non-payment of tariffs, incorrect address, unclaimed at post office, etc. If a package is returned or rejected, the customer will be contacted and will have to pay for reshipment postage (USD). If a refund is requested please note that the original shipping fees are non-refundable.
Free Shipping
Free Shipping Update, Hydracolour does offer free shipping over a certain amount purchased with our shop. this will only include Watercolor Paints or Sets. For Domestic And International Purchases I will only cover free shipping up to $15 usd
Any overages will be paid by Buyer.
Because We have heavy items like Large Tins and XL Tins In our Shop These require a larger box and more shipping cost.
For Large qtys of these items I may have to ship Separately. Buyer is Responsible for paying the remainder of the shipping. I will Calculate total shipping and remainder will be sent via "Custom Order" Through Etsy messages. Please respond before shipping departure time frame or order will be subject to cancellation.